How Next Step Orthopedics Cut Time-To-Revenue By 50% And Built A Stronger Revenue Infrastructure

See how ClaiMed Solutions helped an orthopedic practice reduce revenue delays, improve collections, eliminate zero-pay claims, and create a more predictable revenue cycle.

Client

Next Step Orthopedics

Specialty

Orthopedics

Engagement

Revenue Cycle Optimization & Revenue Infrastructure Development

The Challenge

When Next Step Orthopedics partnered with ClaiMed, the practice was experiencing multiple revenue cycle challenges that were negatively impacting cash flow and collections.

Challenges Included:

  • Ongoing timely filing issues
  • Zero-pay claims
  • Billing workflow inconsistencies
  • Delayed charge entry
  • Excessive days in A/R
  • Elevated denial rates

These issues created unnecessary delays between patient visits and reimbursement.

The Solution

ClaiMed implemented a comprehensive Revenue Recovery & Growth System™ focused on stabilizing and optimizing revenue operations.

Key Initiatives

Revenue Recovery

  • Reconciled one year of unresolved claims
  • Resolved zero-pay claim issues
  • Corrected billing workflow deficiencies

Revenue Protection

  • Established billing policies and procedures
  • Improved claim accuracy
  • Eliminated preventable filing delays

Revenue Growth

  • Accelerated charge entry
  • Improved reimbursement timelines
  • Increased operational visibility

Results

Time to Revenue

Before:

34 Days

After:

17 Days

Improvement:

50% Faster

Days in Accounts Receivable

Before:

43.9 Days

After:

20 Days

Improvement:

54% Reduction

Denial Rate

Industry Benchmark:

9.4%

After ClaiMed:

2.8% – 5.8%

Charge Entry Turnaround

Industry Benchmark:

8 Days

After ClaiMed:

0.1 Days

Zero-Pay Claims

Before:

Recurring Issue

After:

Eliminated

Testimonial

Before working with Kimi, our billing protocol was in disarray. Kimi addressed ongoing timely filing issues and zero-pay claims, reconciling a year's worth of claims in just three months. She consistently calls insurers and is meticulous about identifying and resolving issues to ensure our claims get paid.

Since partnering with Kimi, our time from visit to revenue was cut in half to 17 days. Our days in accounts receivable are now 20 compared to the benchmark of 43.9. Our denial rate is between 2.8% and 5.8% compared to the benchmark of 9.4%.

I would highly recommend Kimi and ClaiMed Solutions. They treat your money as if it were their own.

— Practice Leadership, Next Step Orthopedics

Wondering What Revenue Opportunities Are Hiding Inside Your Practice?

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